Privacy Policy

This policy explains how Azury Digital & Tech Solutions Ltd ("Azury Digital", "we", "us") collects, uses and protects your personal data, and your rights under UK data protection law (the UK GDPR and the Data Protection Act 2018).

1. Who we are

Azury Digital & Tech Solutions Ltd is a company registered in England & Wales (company number 13446812). Our registered office is 23a The Precinct, London Road, Waterlooville, PO7 7DT. You can contact us about privacy at info@azurydigital.co.uk.

We are registered with the Information Commissioner's Office (ICO) under registration reference ZC188926.

2. Controller and processor

When you deal with us directly — enquiries, an account, a purchase — we are the data controller of your information.

When a customer uses one of our apps (such as Lettright or MyWorkBase) to store information about their own clients or tenants, that customer is the controller of that data and we act as their data processor under a data processing agreement, handling the data only on their instructions.

3. What we collect

• Contact details you give us (name, email, phone, business name) when you enquire or sign up.
• Account information for our apps (login email, business details, and the records you choose to enter).
• Payment information — card payments are handled securely by Stripe; we do not see or store your full card details.
• Technical data such as basic server logs needed to run and secure the service.

4. Why we use it, and our legal basis

• To provide the products and services you've asked for — performance of a contract.
• To respond to enquiries and support you — legitimate interests.
• To take payment and keep proper business records — legal obligation / contract.
• For any optional marketing — only with your consent, which you can withdraw at any time.

5. Cookies

This website uses no advertising or tracking cookies. Our apps use a single functional token to keep you securely signed in — this is essential to the service and isn't used to track you.

6. Who we share it with

We never sell your data. We use a small number of trusted providers to run the service, acting as our processors: Stripe (payments) and Fasthosts (UK hosting on ISO 27001‑certified infrastructure, and transactional email via their UK‑based Livemail service). We may also disclose data where the law requires it.

7. Where it's stored & how it's protected

Your data is hosted in the UK on ISO 27001‑certified infrastructure, encrypted in transit, and backed up. We keep access tightly limited and take reasonable technical and organisational measures to protect it.

8. How long we keep it

We keep personal data only for as long as needed to provide the service and to meet our legal, accounting and tax obligations, then delete or anonymise it.

9. Your rights

You have the right to access your data, to have it corrected or erased, to restrict or object to its use, and to data portability. To exercise any of these, email info@azurydigital.co.uk and we'll respond within one month.

10. Complaints

If you're unhappy with how we've handled your data, please tell us first so we can put it right. You also have the right to complain to the Information Commissioner's Office at ico.org.uk.

11. Changes to this policy

We may update this policy from time to time. The "last updated" date at the top shows when it last changed.